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27. May 2021
Salesforce Customer 360 – A Single Source of Truth
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15. March 2021
How Behavioural Economics Should Shape Your Customer Experience Designs
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19. February 2021
What’s new in SAP Sales Cloud 2102?
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11. February 2021
Why Self-Service Matters (4 reasons)
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5. February 2021
What’s new in SAP Marketing Cloud 2102?
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25. January 2021
What is a Customer Performance Indicator (CPI)?
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21. December 2020
Company Culture: The Basis of (not only) Employee & Customer Experience
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17. December 2020
SAP Sales Cloud Mailchimp Integration as The Right Decision
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16. December 2020
What’s New in SAP Service Cloud 2011
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10. December 2020
What’s new in SAP Cloud for Customer 2011 (Platform and Integration)
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8. December 2020
What’s new in SAP Sales Cloud 2011
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10. November 2020
What Is Customer Journey Mapping?
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