Who is the solution for:
- Customers and users of the following solutions: Salesforce, SAP
- 84% of Companies fail at digital transformation.
- 43% of CRM customers use fewer than half the features they have on their CRM.
- 22% of all reported problems to successful CRM implementation were people-related or linked to user adoption.
- Only about 50% of the CRM features paid for by businesses, are actually used.
- Do you know if you have a properly set up process?
- Do you know if employees use this process correctly and effectively?
- Are you introducing new processes and want to measure their efficiency?
- Do you have the right onboarding set up for new employees?
- Do you want to identify bottlenecks in your processes?
- Are you interested in which parts of the processes take your employees the most time?
- Do you want to have a basis for optimizing your processes?
- Activity time monitoring – able to detect part of the CRM where users are spending most of their time.
- Error report – collecting number of (validation) errors in the processes which affect biggest productivity loss.
- Feature adoption report – identify most and least adopted/used features in the CRM.
- Business Application Insights – identification of the bottlenecks of the processes in the CRM.
- Confusion Detection – detect overall confusion of the users in the application and shows how users are reflecting the changes in the SW or in the processes.
- Introductory Workshop
- Integration to your system
- Process Analysis
- Designing a Solution
How long will it take?
- 30 days
Get in touch today to learn more about our CRM adoption tool solution.