FAQ Chatbot For Better Customer Experience
Who is the solution for:
- Head of Customer Service
- Do you have an overloaded call centre?
- Does it provide support outside of business hours?
- Do you want to reduce employee frustration from repetitive queries?
- Do you need to communicate with the customer via social networks?
- Do you want to increase the efficiency of customer service?
- The chatbot can be built according to needs and managed independently.
- Understands natural human language, its complicated sentences and can make logical leaps.
- Communicates via phone or chat platform (web, email, Facebook, Twitter, …).
- Fully understands in Slovak, Czech and English and it is possible to add other languages.
- Use of cloud or on-premise version is available.
- Possibility of editing dialogues.
- Automation of repetitive activities.
- Generating new business opportunities.
- Needs analysis and solution design.
- Agile project management.
- Pilot testing.
- Training – chatbot editor and dashboard.
- Support and continuous shoe training.
How long will it take?
- 3,5 days