FAQ Chatbot For Better Customer Experience

Who is the solution for:

  • CEO
  • COO
  • Director
  • Head of Customer Service

Why:

  • Do you have an overloaded call centre?
  • Does it provide support outside of business hours?
  • Do you want to reduce employee frustration from repetitive queries?
  • Do you need to communicate with the customer via social networks?
  • Do you want to increase the efficiency of customer service?

Benefits:

  • The chatbot can be built according to needs and managed independently.
  • Understands natural human language, its complicated sentences and can make logical leaps.
  • Communicates via phone or chat platform (web, email, Facebook, Twitter, …).
  • Fully understands in Slovak, Czech and English and it is possible to add other languages.
  • Use of cloud or on-premise version is available.
  • Possibility of editing dialogues.
  • Automation of repetitive activities.
  • Generating new business opportunities.

Solution description:

  • Needs analysis and solution design.
  • Agile project management.
  • Pilot testing.
  • Training – chatbot editor and dashboard.
  • Support and continuous shoe training.

How long will it take?

  • 3,5 days

 

CONTACT US

 

Stay tuned to #AND!

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