SAP CX Basic

Platform

Product demo

Included

  • CRM Entry Workshop
  • Three (3) half-day workshops
  • Project management
  • Blueprint
  • Basic system settings
  • Setting up four (4) standard objects
  • Setting four (4) types of activities (Call, Appointment, Task, Email)
  • User creation
  • Permission settings
  • Two (2) half-day user training
  • Preparation of manuals

Excluded

  • Product licenses
  • Both clouds (sales, service), only one selected cloud

Price

  • 17 700 EUR, w/o DPH




CONTACT US




Sales Expansion Opportunities

  • Integration
  • Data migration
  • Custom process
  • Go-Live support
  • Comprehensive B2B marketing solution
  • Affiliate Programs (Indirect Sales)
  • Customer / partner portal
  • CPQ
  • Getting feedback
  • The electronic signing of documents
  • High-speed sales
  • Area-based management
  • Loyalty management
  • Link to maps
  • Social networking
  • Involvement of artificial intelligence
  • Back-office process support
  • Area solutions

Service Expansion Opportunities

  • Integration
  • Data migration
  • Custom process
  • Go-Live support
  • Chat-bot
  • Customer or partner portal
  • Use of artificial intelligence
  • Call center / telephony connection
  • Complete support for field workers (FSM)
  • Remote visual assistant
  • Feedback collection
  • Social networking
  • Employee planning
  • Corporate internal support
  • Employee training
  • Incident management