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Certification
The slogan of the company fully represents a business philosophy and quality policy, as well.
Quality is a word used quite often. Everyone seems to know what it is. However, it is more challenging to think of a class definition. For us, quality means a subjective judgment reflecting congruence between values and what has been experienced.If you are interested in our service quality, ask our business partners, customers, or employees about their experience with us.
Experience Matters
Our communication is open, transparent, and honest. It is the foundation of all our relations, which leads to long-term satisfaction.
Our work is performed honestly and responsibly while focusing on quality and customer satisfaction.
The priority is to build a long term successful relationships based on sincere cooperation and mutual trust.
The quality of our services was certified by QMS ISO 9001:2016 auditor, area IT Consulting. The re-certification body ELBACERT issued a valid certificate on the 14th of September 2018, ID No. 201356.
The quality of our services was certified by QMS ISO 27001 auditor, area Information Security Management System. The re-certification body ELBACERT issued a valid certificate on the 12th of September 2017, ID No. 2017235.
The quality of our services was certified by QMS ISO 20000-1 auditor, area Service Management System (Information technology). The re-certification body ELBACERT issued the valid certificate on 12th September 2017, ID No. 2017234.
News
27.11.20
Experience Talks: Viktor Kosticky
Negotiate successfully while improving customer experience? Empathy in business and its use in marketing.
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05.10.20
Experience Talks: Matej Sucha + Oliver Simko
Behavioral Economics + Gamification (Slovak/ Czech languages available only)
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25.08.20
Events 09.2020
We have prepared – EX / CX business shortcuts for winners – European Customer Centricity Awards – How to do better and more efficient research thanks to AI
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Blog
10.11.20
25.09.20
Service Cloud & Business Continuity
What can Service Cloud with the right tools mean for your business continuity? Did it happen to your company […]
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