European Customer Centricity Awards

Details
Start:

September 21 – 08:30 am

End:

September 22 – 04:30 pm

Organizer

Anodius

Venue

Budapešť

tbd, 000000 Budapest

Budapest, Budapest, HU, 000000

Join us at the European Customer Centricity Awards, one of the largest celebrations of Customer Experience in Europe.  A week-long celebration packed with business best practice stories, real-world case studies, and networking opportunities.  Norbert Lojko, #CX Expert, from our team is one of the #CX judges.

 

 

AGENDA

1st day – CONFERENCE

  • 09:00 – Registration & Networking Breakfast
  • 09:45 – Welcome from CEO of ARCET Global, Mark Hamill
  • 10:00 – Keynote TBA
  • 10:30 – Case Study – Budapest Bank – Laura Tengerdi
  • 11:00 – Coffee Break
  • 11:30 – Talk by Oleg Konovalov
  • 12:00 – Case Study – Post NL – Marleen Van Wijk
  • 12:30 – Lunch
  • 13:30 – Becoming Truly Customer-Centric – Panel Discussion
  • 14:15 – Talk by Gökhan Kara
  • 14:45 – Coffee Break
  • 15:15 – Talk by Claire Boscq-Scott
  • 15:45 – Goodbye

2nd day – CX AWARDS

  • 08:00 – Registration
  • 08:30 – Judge Briefing
  • 08:50 – Presentations
  • 10:30 – Coffee Break and Networking
  • 11:00 – Presentations
  • 13:10 – Lunch
  • 14:00 – Presentations
  • 16:45 – End of Day
  • 19:00 – Drinks Reception
  • 19:30 – Doors Open
  • 19:45 – Ceremony Begins
  • 22:00 – Ceremony Ends Latest

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