How to Display Product Stock level in SAP C4C?
How to Display a Product Stock level in SAP C4C?
Written by: Andrea Novosadova, CX Consultant
- Enable Stock Location
Go to Business Configuration -> Implementation Project, click on Edit Project Scope.
In tab Edit Project Scope go to Scoping, under Service -> Entitlement Management, you can see Stock Location.
Assign to Business Role
Then, go to Administrator -> General Settings -> Business Roles.
Select your Field Service Technician business role, and click on Edit.
In the Work Center and View Assignments tab assign work center COD_STOCKLOCATION_WCF to the business role.
- Add Stock Type
In Fine Tuning, add Stock Type value as a parameter for item processing determination.
- Integrate with SAP ERP