Although we are a very demanding group with extensive experience in business and customer relationship management, the CX workshop with Anodius and Mr. Uriga exceeded our expectations. He helped us define specific points in building CX – how to start, what steps await us, and how to measure it. We especially appreciated the practical demonstrations based on the data and, at the same time, the truth about possible problems.
Mentioned about us
Yesterday (March 19, 21) we held a very refreshing CX Discovery workshop in the company thanks to Ján Uriga and Anodius.
The SAP CRM solution, implemented in collaboration with Anodius, allows us to harmonize customer processes in a multi-commodity environment. Now we can better respond to our customers’ needs.
Thank you very much once again for a great Salesforce workshop, it was very beneficial.