life-cycle SAP CRM &
Any CRM, CX system is useless unless customized and used in line with the best practices. We will help you to maximize the CRM system potential.
ensures the proposed CRM, CX system design meets your business needs. It is also essential it is in line with the product standards and best practices. The analysis output is a list of improvement recommendations.
is essential, especially for a large scale project. Our top-notch expertise will help not only identify, but also understand project risks. The outcome is a list of risks and their mitigation strategy to make your CRM, CX project a successful one.
is a project management audit based on ITIL methodology. The result is a list of improvement recommendations to meet the project objectives.
is to ensure the data and process integration is seamless.
- implementation of potential impacts on the organization,
- key project documentation review,
- ad-hoc project documentation,
- project review according to the project plan,
- independent acceptance criteria review,
- advisory in open implementation questions, etc.
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