Quality Assurance

Need to make sure the delivery of your CRM, CX solution is in line with the best-practice and the project risks are under control?
Are you looking for a state-of-art CRM system blueprint document?

Take advantage of independent quality assurance of your CRM project.
CRM quality assurance 1
Reduce cost by applying
quality standards.
CRM quality assurance 2
Keep project scope within the required time frame.
CRM quality assurance 3
Minimize risks associated with upgrades, organizational changes, and solution implementations.
CRM quality assurance 4
Ensure the project is aligned with your business scope and strategy.
Our experts have the top-notch full
life-cycle SAP CRM &
Salesforce experience
Key user education strategy assessment

Any CRM, CX system is useless unless customized and used in line with the best practices. We will help you to maximize the CRM system potential.

Solution design evaluation

ensures the proposed CRM, CX system design meets your business needs. It is also essential it is in line with the product standards and best practices. The analysis output is a list of improvement recommendations.

Risk assessment and mitigation

is essential, especially for a large scale project. Our top-notch expertise will help not only identify, but also understand project risks. The outcome is a list of risks and their mitigation strategy to make your CRM, CX project a successful one.

Project management review

is a project management audit based on ITIL methodology. The result is a list of improvement recommendations to meet the project objectives.

Test scenarios assessment

is to ensure the data and process integration is seamless.

Project quality assurance
covers activities such as:
  • implementation of potential impacts on the organization,
  • key project documentation review,
  • ad-hoc project documentation,
  • project review according to the project plan,
  • independent acceptance criteria review,
  • advisory in open implementation questions, etc.


Contact us to learn more and start taking full advantage of a modern CX platform to transform your organization already today.

Why us?

sap jobs


crm software


crm solutions




ACN Salesforce Infinica
CGI Aon Energetika Ljubljana
RWE SAP Energetika Ljubljana Globsec
Wien IT Itelligence Generalli
Chemolak KPMG Leaf