Quality Assurance

Need to make sure the delivery of your CRM system is in line with the best-practice and the project risks are under control?
Looking for a state-of-art CRM system blue-print document?
Take advantage of an independent quality assurance of your CRM project.
cost reduction by applying
quality standards
keeping project scope within the required time frame
minimizing risks associated with upgrades, organizational changes, and solution implementations
ensuring the project is aligned with your business scope and strategy
Our experts have the top-notch full
life-cycle SAP CRM &
Salesforce experience
Key user education strategy assessment

Any CRM system is useless unless customised and used in line with the best practices. We will help you to maximise the CRM system potential.

Solution design evaluation

ensures the proposed CRM system design meets your business needs. It is also essential it is in line with the product standards and best practices. The analysis output is a list of improvement recommendations.

Risk assessment and mitigation

is essential, especially for a large scale project. Our top-notch expertise will help not only identify, but also understand project risks. The outcome is list of risks and their mitigation strategy to make your CRM project a successful one.

Project management review

is a project management audit based on ITIL methodology. The result is a list of improvement recommendations to meet the project objectives.

Test scenarios assessment

is to ensure the data and process integration is seamless.

Project quality assurance
covers activities such as:
  • implementation potential impacts to organization,
  • key project documentation review,
  • ad-hoc project documentation,
  • project review according the project plan,
  • independent acceptance criteria review,
  • advisory in implementation open questions, etc.

Our experts will advise you

Our team of CRM experts wil help you ensure maximization of the chosen CRM Solution benefits.
How to reduce implementation and maintenance risks, time and cost? Select the right implementation partner.
Looking for more information
about our services?

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