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Connected Experience 97 Customer Experience 21 Employee Experience 12 Marketing 16 Sales 25 Service 15

19.02.21

What’s new in SAP Sales Cloud 2102?

why-self-service-matters

Why Self-Service Matters (4 reasons)

11.02.21

05.02.21

sap-marketing-cloud-news-anodius

What’s new in SAP Marketing Cloud 2102?

Following the negative 2020 we need to step […]

25.01.21

customer-performance-indicator-cpi-anodius

What is a Customer Performance Indicator (CPI)?

Have you heard of customer performance indicators (CPI)? […]

what-is-customer-journey-mapping-anodius

What Is Customer Journey Mapping?

10.11.20

customer-experience-important

18.09.20

What Is Customer Experience and Why Is It So Important?

16.06.20

AI-CRM-and-CX-Future-of-Customer-Relationship-Management

AI, CRM, and CX: The Future of Customer Relationship Management

Getting a handle on your customer relationship management process […]

value-selling-anodius

Price is What You Pay, Value Is What You Get: Improving the Customer Journey

25.05.20

07.04.20

Zápas o lojalitu zákazníka začal! Ste pripravený1

The battle for customer loyalty has begun! Are you ready ?

The battle for customer loyalty has begun! Are […]

Qualtrics

Experience Management and Qualtrics

17.01.20