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Tag: Customer Experience

CRM 103Customer Experience 27Employee Experience 14Marketing 20Sales 25Service 14
how-to-execute-customer-experience-strategy
04.08.21
How To Move Beyond CRM Technology (4 steps)
sap-service-cloud-news-anodius

What Is New In SAP Service Cloud 2105 – Platform And Integration

25.06.21
09.06.21
sap-anodius

SAP Sales/Service Cloud (aka Cloud for Customer) Release Briefing – Service Version 2105 (May 2021)

What’s new in Service Channels Increased Height of […]

07.06.21
The Impact of Customer Experience on Sales

The Impact of Customer Experience on Sales

The customer comes first. Is it a cliche, […]

how-behavioural-economics-should-shape-your-customer-experience-designs

How Behavioural Economics Should Shape Your Customer Experience Designs

15.03.21
19.02.21
What’s new in SAP Sales Cloud 2102?
11.02.21
why-self-service-matters

Why Self-Service Matters (4 reasons)

It should come as no surprise that prioritizing […]

sap-marketing-cloud-news-anodius

What’s new in SAP Marketing Cloud 2102?

05.02.21
25.01.21
customer-performance-indicator-cpi-anodius

What is a Customer Performance Indicator (CPI)?

Have you heard of customer performance indicators (CPI)? […]

what-is-customer-journey-mapping-anodius

What Is Customer Journey Mapping?

10.11.20
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