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Salesforce Service Cloud Training

  • Designed for: consultants
  • Language of training: CZ, SK, EN
  • Duration: 1 day
  • ID: SSEC01
Experience needed:
  • At least basic knowledge/orientation in Salesforce (SBK01)
Content:
  • Accounts
  • Contacts
  • Cases
  • Case Automation
  • Knowledge Bases
  • Chatters
  • Reports & Dashboards
  • Live Agent

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