SAP CRM 7.0 Go-live in ZSE

Company Anodius, a. s. as a key project supplier significantly contributed to the successful roll-out of CRM 7.0 (Customer Relationship Management) solution in ZSE Group, member of E.ON Group.

According the customer “… a piece of work that you have delivered would not have been realizable without you. Especially thanks to your contribution CRM and all its processes, workflows and activities went successfully live. Your participation and data migration management, not only CRM part but master Data and IS-U as well deserves a great thanks.


ZSE Group is the largest distributor and supplier of electricity in Slovakia. Our team realized the following scope of project activities:
  • consulting services for ZSE Energia, ZSE Distribucia and Západoslovenská energetika – unbundled processes and their support via SAP IDE/ IDEX with connection to CRM (Customer Relationship Management), two-client system model. Business requirements definition support based on the process model;
  • SAP CRM Business Blue Print creation and implementation via SAP Solution Manager;
  • Process preparation and development via task based UI in SAP CRM WEB UI process framework (contract and offer processes), IC (Interaction Center) and individual KAM services new processes development in SAP CRM;
  • migration rules creation for master data in IS-U and CRM, object migration from the existing CRM to the new one;
  • print framework creation (the universal SAP CRM document interface), complex data reading and optimized printing extract;
  • Check framework creation for contract checking of SAP CRM and SAP IDE calls;
  • system testing, end-user training in SAP CRM and training team support;
  • SAP CRM implementation team coordination;
  • SAP CRM concept and authorization execution;
  • go live and production opperations support.

Do you find this article interesting?

Subscribe to our newsletter!



I agree with the processing of personal data for marketing purposes. For more information "Privacy Policy".



Why us?

sap jobs

TEAM

crm software

KNOW HOW

crm solutions

QUALITY

crm

EXPERIENCE

E.ON SPP
Dell Salesforce Deloitte IBM
KPMG CGI Aon Energetika Ljubljana
RWE SAP Energetika Ljubljana Atos
Wien IT Itelligence Generalli Leaf

News

Code of Ethics Anodius

Company Slogan Enhancement

Effective September 1, 2019, the slogan of Anodius is changing.  The new slogan is “Experience Matters“.

READ MORE

SAP-customer-experience-live-munich-2019-anodius

SAP Customer Experience LIVE Munich 2019

Join us for SAP Customer Experience LIVE on Tuesday, 5 November, 2019 – Munich, Germany

READ MORE

Anodius-Office-Space-L12-Bratislava

L12 Moving

Starting today (June 10, 2019) you will find […]

READ MORE