We Connect Companies & Customers

It takes motivated and engaged employees, seamless customer journeys and automated workflows powered by innovative CRM technology to deliver outstanding customer experiences.

Our Approach

1

CULTURE

People or employees are the most crucial asset of any business. They are the pillars of customer-centric company culture. Emotions drive today's business, and emotion is contagious; therefore, any customer experience starts from within your company.

2

JOURNEY

Customer Journeys describe the end-to-end path of sequential steps and interactions that a customer goes through with a company, product and/or service. It is essential to keep her/ his sentiment level hight at every interaction to form a strong brand association. The pre-condition is having your customer journeys seamless and under control at every moment.

3

TECHNOLOGY

A customer-centric corporate culture and comprehensive customer journey mapping precede the deployment of CRM technology. Otherwise, you risk unnecessary investment in technology. In this case, technology is only a servant, but it can also be a bad master if it is not set up properly for your organization.

CHANGE YOUR

Customers into ENTHUSIASTS
Products into JOY
Employees into AMBASSADORS
Brands into PRESTIGE

customer experience
'" > Contact



Why us?

sap jobs

TEAM

crm software

KNOW HOW

crm solutions

QUALITY

crm

EXPERIENCE

E.ON SPP CEZ
ACN Salesforce Infinica
CGI Aon Energetika Ljubljana
RWE SAP Energetika Ljubljana Globsec
Wien IT Itelligence Generalli
TTSK KPMG Leaf

Certificates

iso 20000 iso 9001 iso 27001
sap partner salesfoce partner qualtrics staffino

Our Location

BC Beta

Vyskocilova 1481/4
140 00 Praha 4 – Michle

Czech Republic

+420 (2) 262 17678

L12

Landererova 12
811 09 Bratislava

Slovak Republic

+421 (2) 206 33380

EU Commission

Rond-point
Robert Schuman 6
1040 Brussels

Belgium

+32 (2) 234 7982


News

andx-anodius-events

Events 09.2020

We have prepared – EX / CX business shortcuts for winners – European Customer Centricity Awards – How to do better and more efficient research thanks to AI

READ MORE

smart-tiles-and-app-integration-andoius-salesforce

New App: Smart Tiles

No more repetitive work while entering data, save time.

READ MORE

and-webinar

Webinars 07.2020

We would like to invite you to the […]

READ MORE



Blog

07.08.20

What’s new in SAP Cloud for Customer – Platform and Integration?

A regular upgrade to the newest version 2008 of SAP Cloud for Customer, which is now part of […]

#AND

Experience Matters