Experience Management Business Solutions

We are a consulting company providing end-to-end CX, EX, CRM business and technology consulting solutions and services. Just because Experience Matters to your organization and your customers.

Our mission is to be a top-notch supplier of innovative, functional and reliable #CX #EX and #CRM business solutions and services in the CEE region and at the same time to be a creator of useful application solutions in the global market.

Our Approach

1

PEOPLE

People or employees are the most crucial asset of any business. They are the pillars of customer-centric company culture. Emotions drive today's business, and emotion is contagious; therefore, any customer experience starts from within your company.

2

CUSTOMER JOURNEY

Customer Journeys describe the end-to-end path of sequential steps and interactions that a customer goes through with a company, product and/or service. It is essential to keep his sentiment level hight at every interaction to form a strong brand association. The pre-condition is having your customer journeys seamless under your control at every moment.

3

PROCESS AUTOMATION

Business process automation is the use of technology to execute recurring tasks or processes in a business where manual effort can be replaced. It is done to achieve cost minimization, greater efficiency, and streamlined processes. The latest artificial intelligence (AI) technology will help you get ahead of your competition.



News

andx-anodius-events

Webinars 07.2020

We would like to invite you to the […]

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and-webinar

Webinars 05.2020

We have prepared the following webinars for you for the month of May (available only in Czech and Slovak languages).

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qualtrics-anodius-partner

Qualtrics partner

Our company became the first partner of Qualtrics in the CEE region since 1.2.2020.

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Why us?

sap jobs

TEAM

crm software

KNOW HOW

crm solutions

QUALITY

crm

EXPERIENCE

E.ON SPP CEZ
ACN Salesforce Infinica
CGI Aon Energetika Ljubljana
RWE SAP Energetika Ljubljana Atos
Wien IT Itelligence Generalli
Chemolak KPMG Leaf

EM business solutions helping turn:

Customers into ENTHUSIASTS
Products into JOY
Employees into AMBASSADORS
Brands into PRESTIGE

customer experience



Certificates

iso 20000 iso 9001 iso 27001
sap partner salesfoce partner qualtrics


Blog

16.06.20
AI-CRM-and-CX-Future-of-Customer-Relationship-Management

AI, CRM, and CX: The Future of Customer Relationship Management

Getting a handle on your customer relationship management process has obvious benefits. Your customers are the lifeblood of your operation […]

Our Location

BC Beta

Vyskocilova 1481/4
140 00 Praha 4 – Michle

Czech Republic

+420 (2) 262 17678

L12

Landererova 12
811 09 Bratislava

Slovak Republic

+421 (2) 206 33380

EU Commission

Rond-point
Robert Schuman 6
1040 Brussels

Belgium

+32 (2) 234 7982

#AND

EX, CX, CRM Solutions

Experience Matters