Experience Management Business Solutions
We are a consulting company providing end-to-end CX, EX, CRM business and technology consulting solutions and services. Just because Experience Matters to your organization and your customers.
Our mission is to be a top-notch supplier of innovative, functional and reliable #CX #EX and #CRM business solutions and services in the CEE region and at the same time to be a creator of useful application solutions in the global market.
People or employees are the most crucial asset of any business. They are the pillars of customer-centric company culture. Emotions drive today's business, and emotion is contagious; therefore, any customer experience starts from within your company.
Customer Journeys describe the end-to-end path of sequential steps and interactions that a customer goes through with a company, product and/or service. It is essential to keep his sentiment level hight at every interaction to form a strong brand association. The pre-condition is having your customer journeys seamless under your control at every moment.
Business process automation is the use of technology to execute recurring tasks or processes in a business where manual effort can be replaced. It is done to achieve cost minimization, greater efficiency, and streamlined processes. The latest artificial intelligence (AI) technology will help you get ahead of your competition.
We would like to invite you to the […]
We have prepared the following webinars for you for the month of May (available only in Czech and Slovak languages).
Our company became the first partner of Qualtrics in the CEE region since 1.2.2020.
our services to customers like