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Salesforce Service Cloud
Riešenia / Salesforce Service Cloud
Solution Coverage Areas
Salesforce Service
Cloud
Demo
BASIC
- CRM Entry Workshop
- Three (3) half-day workshops
- Project management
- Blueprint
- Basic system settings
- Setting up four (4) standard objects
- Setting four (4) types of activities (Call, Appointment, Task, Email)
- User creation
- Permission settings
- Two (2) half-day user training
- Preparation of manuals
ADVANCED
- CRM Entry Workshop
- Six (6) half-day workshops
- Project management
- Blueprint
- Basic system settings
- Setting up six (6) standard objects
- Activity type settings (Call, Appointment, Task, Email)
- User creation
- Permission settings
- Two (2) half-day user training
- Preparation of manuals
- Basic price list settings
- Setting up twenty (20) products
- Creating a custom object
- Creating three (3) standard process automations
- Creation of three (3) standard notifications
- Outlook / Gmail integration
- Creation of three (3) reports
- Dashboard creation
What is Not Included
- Product licenses
Questions?
We are happy to answer your specific questions.