Testimonials

We know the company Anodius and Jan Uriga from several previous projects, with the results of which we were very satisfied. So here we also followed our own “customer experience”.

I’m very satisfied. When working with them, as we were trying to understand where we can make improvements, it was very evident that they come with demonstrated experience. The knowledge of the consultants was top-notch and they were able to work with our solution architects in parallel to better understand where we can potentially drive improvements. And throughout all of it, the communication has been brilliant. That’s one of the reasons that we continue in this partnership. So, we’ve had one part of the project and now we’re looking at the new projects as well.

We worked with Anodius to develop the Salesforce connector for the AIRe Link remote visual support tool. During the development, we especially appreciated the communicativeness of the development team and the initiative. The project was delivered in the agreed time and scope, including subsequent professional consultations for publication on Appexchange.

Anodius was very helpful and cooperation was smooth and professional – always with close attention to details and to our business needs. Consultants from Anodius were communicating with me on a regular basis and were very responsive and helpful in the case of any questions or requests. They know what they are doing and I was able to rely on them at any time. Thank you!

Although we are a very demanding group with extensive experience in business and customer relationship management, the CX workshop with Anodius and Mr. Uriga exceeded our expectations. He helped us define specific points in building CX – how to start, what steps await us, and how to measure it. We especially appreciated the practical demonstrations based on the data and, at the same time, the truth about possible problems.

Yesterday (March 19, 21) we held a very refreshing CX Discovery workshop in the company thanks to Ján Uriga and Anodius.

The SAP CRM solution, implemented in collaboration with Anodius, allows us to harmonize customer processes in a multi-commodity environment. Now we can better respond to our customer’s needs.

Thank you very much once again for a great Salesforce workshop, it was very beneficial.

Quality service, very good experience – Anodius team proved to be an excellent partner in our effort to implement Salesforce as a CRM solution. Their willingness to understand our activities and goals brought an unexpected surprise in the form of their own ideas and solutions available in the system.

Anodius team has done an excellent job for us!  They deliver high-quality work with a deep focus on all business aspects and make sure the customer is happy.  We will continue to work with them and highly recommend them to anyone looking for Salesforce implementations.

The collaboration on the implementation of the new SAP CRM system was carried out by the retail team, led by the supplier Stanislav Micheller, at a professional level and with a high interest in meeting customer requirements. The solution has been proposed in a comprehensive manner and always takes into account the future needs and requirements of the implemented system.  All agreed terms have been respected and met, despite the very ambitious timeline of the whole project. The collaboration of the whole team was non-conflict and human-friendly.

Excellent reputation and uniqueness of CRM services based on SAP were the main reasons for engagement in the CEZ project, moreover, Anodius has utility industry rich experience.

Anodius has long been one of SAP’s preferred vendors and has made a significant contribution to implementing and enhancing SAP CRM 7.0 solution.

Anodius team has done a great job here in Energetika Ljubljana.  SAP CRM system is fully functional, the previous month is closed and ready for billing.

SAP CRM solution, delivered in cooperation with Anodius, provides us a single view of all customer contact from all communication channels. We can now route contacts to the right agent according to the predetermined rules to decrease response time and optimize service quality for better customer satisfaction.

The work Anodius has delivered would be hardly deliverable otherwise.  Thanks to the Anodius SAP CRM system and all its processes, workflows and activities are successfully live.