How to Display Product Stock level in SAP C4C?

How to Display a Product Stock level in SAP C4C?

Written by: Andrea Novosadova, CX Consultant

  1. Enable Stock Location


Go to Business Configuration -> Implementation Project, click on Edit Project Scope.


In tab Edit Project Scope go to Scoping, under Service -> Entitlement Management, you can see Stock Location.

 Assign to Business Role

Then, go to Administrator -> General Settings -> Business Roles.


Select your Field Service Technician business role, and click on Edit.


In the Work Center and View Assignments tab assign work center COD_STOCKLOCATION_WCF to the business role.


  1. Add Stock Type

In Fine Tuning, add Stock Type value as a parameter for item processing determination.


  1. Integrate with SAP ERP